This site nearly got called The Hitchhiker’s Guide To The Enterprise. My admiration for Douglas Adams only seems to increase with the years. Now he’s provided me with inspiration for the second blog in a row.
We live in a world where the rate of change, the sources of change and the potential impact of change is greater than it ever was before. Strategic decisions have to be taken in the face of a considerable degree of uncertainty, so we have to learn the art of building the management of uncertainty into our strategies.
Here we go with the third (and last) blog in this series which looks at some underlying theory about organization and management. In the social business context I consider the most significant approach to be Stafford Beer’s Viable Systems Model (VSM). The VSM has two central concepts. The first is feedback, which enables an organization to constantly learn and adjust to experience and to new variables in its […]