Great theories come in two sorts: the type that is so fundamentally foreign to one’s existing worldview that it’s a major effort to get your head round it (think Special Relativity here); and the type that is so staringly obvious that you can’t believe you didn’t think of it yourself – but you didn’t.
Here we go with the third (and last) blog in this series which looks at some underlying theory about organization and management. In the social business context I consider the most significant approach to be Stafford Beer’s Viable Systems Model (VSM). The VSM has two central concepts. The first is feedback, which enables an organization to constantly learn and adjust to experience and to new variables in its […]